Data Deletion
Last updated: September 2, 2026
1. Who We Are
The website elitmobi.ge and its associated social media pages are operated by Elit Hub LLC (identification number: [ID number]), address: [address], Tbilisi, Georgia.
For any privacy-related questions, please contact us at: [email]
This document explains what personal data we collect, for what purposes we use it, and how we protect your rights.
2. What Data We Collect
When you place an order on the website: first and last name, phone number, email address, delivery address, and order details.
When you message us via Facebook Messenger or Instagram: your public name and profile picture, the unique identifier assigned by Facebook, the text and time of the messages you send, as well as any attached files or images, if you send them.
Automatically: technical data about your visit to the website — IP address, browser type, pages visited.
We receive data only when you contact us yourself or place an order.
3. Why We Process This Data
- To receive, process, and deliver orders
- To respond to your inquiries
- For internal service records, statistics, and quality control
- To provide warranty service
- To fulfill obligations imposed by law
We store messages received via Messenger in our internal system in order to keep a record of communication history and to analyze service quality.
4. Legal Basis
We process data on the basis of your consent (when you contact us yourself), for the performance of a contract (when you place an order), or to fulfill an obligation provided for by law.
5. Where and for How Long Data Is Stored
Data is stored in our internal system on a secure server. Access is granted only to authorized employees who need it to perform their work.
We retain order-related data for the period established by the legislation of Georgia. Correspondence history is retained for no more than [X] years, after which it is deleted or anonymized.
6. Who We Share It With
We do not sell your data or provide it to third parties for advertising purposes.
Data may be transferred only to:
- A courier company — to carry out delivery
- A payment provider — to process payments
- A government authority — in cases provided for by law
When you communicate via Messenger, data is also processed by Meta Platforms in accordance with its own privacy policy.
7. Your Rights
You have the right to:
- Receive information about what data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw previously given consent
- Request restriction of processing
8. How to Request Data Deletion
Email us at [email] with the subject line “Data Deletion” and include your name and phone number, or the name of the Facebook profile you used to contact us.
We will review your request and delete your data within 30 calendar days. We will notify you at the same email address once the deletion is complete.
Please note: retention of certain data may be required by law (for example, accounting records) — in such cases, the data will be deleted after the retention period established by law expires.
9. Cookies
The website uses cookies for functionality and statistical purposes. You can disable them in your browser settings, although this may limit some features of the site.
10. Security
We use an encrypted connection (HTTPS), access controls, and other technical measures to protect data. However, no system can provide an absolute guarantee.
11. Minors
Our services are intended for persons over 18 years of age. We do not knowingly collect data from minors.
12. Changes
If we make changes to this policy, we will publish the updated version on this page and change the last updated date.
13. Contact
Elit Hub LLC [address], Tbilisi, Georgia Email: [email] Phone: [phone]